This policy refers to orders from edbrown.co.uk
Shipping is handled via Royal Mail and is free to customers in the UK. For other countries, please add an item to your basket to view delivery prices – currently (2021) at £4 per order.
Payments are made with credit or debit cards via PayPal. You do not need to have a PayPal account to order, its just the way this site handles processing of payments.
I aim to despatch items within 2 working days of an order being placed. I am however, a “1 man band” and occasionally delays may occur. If this is the case, I will email to verify if the order should go ahead.
Should you wish to return your order, please contact me first before sending the item back to me within 14 days. Return postage is to be paid by the customer and the product must be in an unused condition. A refund will be issued once I am in receipt of the product.
If the unthinkable happens and an order arrives damaged, again email me to arrange a replacement.